Welcome to the Meta Goo

Mark Zuckerberg somehow reminds me of DATA in Star Trek the Next Generation. That slightly-too-precise walk? That measured, almost-synthesised speech pattern? The enthusiastically grey wardrobe? He probably has his socks folded away in alphabetical order. Maybe he wants to be an android? Remember he wanted us to live in the Metaverse with him – eek!
Now he’s architecting another world of algorithmic grey goo – that includes advertising. By 2026, he plans to pump it into every Meta ad. The promise is seductive for SME’s and small brands: save time and money, gain flawless targeting, enjoy optimised CPC/CPV, and churn out slick, scalable creatives. Of course it’s appealing. It will probably work to certain degree for those brands who have little time or money for marketing or advertising.
But what about larger brands? What happens if every brand uses the same AI tools, ticks the same boxes, and generates near-identical images? What makes YOUR brand different? Meta’s AI hands you the “perfect” ad. It hands your competitor the exact same one. Suddenly, your unique message dissolves into a sea of sameness. Your brand vanishes. Yes, you’ll get technically perfect, emotionally barren ads – joyless, toneless, and culturally vacant. What’s your edge over your competitors – Budget?
Maybe I’m wrong, but I expect that Zuckerberg doesn’t hold human creativity in much regard. I wonder what he would feel staring at Michelangelo’s David or the Sistine Chapel: Would he see human genius? Or just inefficient data, thinking “Our AI renders faster with 98.7% anatomical accuracy compared with Michelangelo’s 96.4%.” Or sitting in the Louvre “The brush strokes on the Mona Lisa are inaccurate by a factor of 0.85%. AI has an accuracy on the human form of 99.9%.”
AI is undeniably here to stay; it has transformed marketing forever. But it is not the holy grail. The most successful brands of the next decade won’t be those that reject AI outright, nor those that surrender to it completely. They’ll be the ones who use AI to amplify their humanity.
John Hegarty’s wisdom strikes a chord: “A brand isn’t a logo. It’s the sum of every interaction a customer has with you.” That’s what Meta’s ad generator could destroy: your brand story, your humanity, your reason to exist beyond conversion metrics.
In a world that is starting to drown in AI generated ad sludge, the challenge now is to fight to tell human stories. And more than ever embrace imperfection and authenticity. Thoughts?
(Note: Image generated in Midjourney / Photoshop) hashtag#ai hashtag#generativeai hashtag#meta hashtag#aiinfo hashtag#artdirector hashtag#irishadvertising hashtag#advertising

Don’t be a tool: pick the right one

Some data advice from Sir John Hegarty
You can’t eat soup with a fork. You shouldn’t hammer in a screw. And those who bring a knife to a gunfight find themselves at a severe disadvantage. Selecting the wrong tool for the job usually delivers poor results. It’s perilous too. There’s a section on the subject to be found in a safety handbook produced by the US Navy. It cautions against things like using a chair where a ladder is necessary, or a knife when you need a screwdriver. There’s more jeopardy associated with these things at sea – but this sort of thing is still cavalier on land. The physical examples are absurd. But in the digital sphere, we’re a lot more lenient when it comes to selecting the incorrect tackle. The worst offenders are those who obsess over the power of data – specifically, its ability to predict and measure things that were unmeasurable before. Research and evidence are fundamentally important, but we’re so enchanted with the capabilities of data that it’s started to feel like we can’t come to a decision without the reassurance of a stat. This is a problem – an emphasis on what’s been prevent the imagining of what might be. Data never invented anythingAmidst all the talk of data-driven businesses, the greatest commercial achievements of recent decades have had surprisingly little to do with it. Consider the most successful product from the (until recently) biggest company in the world – Apple’s iPhone. The story of its conception involved a handful of envelope-pushing tech executives drawing on their knowledge of the consumer, and the creative capacity of their development teams. Data took a back seat to human insight. This is the case with almost every brilliant product that we deem indispensable in 2024. James Dyson’s bagless vacuum cleaner, Elon Musk’s car company, Bill Bowerman’s running shoe. These contributions to our civilisation came from imagination. Data informs, creativity inspiresThe same is true in marketing and brand-building. Data becomes useful to businesses when it exposes a truth. As I’ve often said, when an idea possesses that quality, it becomes powerful. Uncovering a fact might spark the creative engine, but that isn’t enough. It takes empathy, intuition and perseverance to bring off a campaign around it. The great brand campaigns of the last twenty years are all built around truth, whether that authenticity is drawn from a data point or not matters less than most digital zealots would have us believe. A debate is raging when it comes to how AI will impact creativity and business. More tools don’t always result in better outcomes, but as they proliferate the best entrepreneurs – like the best carpenters – will know which ones to pick up, and which ones to leave on the bench.

Aimed at the stars

Faced with the threat from it’s online competitors, Click&Go Holidays identified a critical disparity. While rivals boasted expansive online reach and ample budgets, their failure to deliver on promised customer service and comprehensive holiday offerings left dissatisfied customers in their wake. 

Moreover, their actions tarnished the online travel industry’s reputation, prompting a necessary intervention. In contrast, Click&Go proudly upheld its status as Ireland’s favoured online travel company, backed by an exceptional Trustpilot rating.

To highlight this advantage, we devised a campaign leveraging the company’s 5-star Trustpilot rating. Through visually striking, impactful creatives, the campaign not only reassured Click&Go’s clientele but also sowed seeds of doubt among those considering other online platforms for holiday bookings.

The creative executions allowed us to showcase aspirational locations, and are flexible enough to work across all the different types of holidays that Click&Go offer.

This campaign marked a notable departure for us due to budget constraints, making traditional photography and stock images impractical options. In response, we generated these visuals initially within Mid Journey, refining them further in Adobe Photoshop using the software’s dedicated Generative AI plugin.

The campaign is due to run during Q1 and will be on all of Clic&Go’s social media channels as well as online display and VOD.

Perception, a reality check

A few years ago on a cold January morning during rush hour a man walked in to a metro station in Washington DC. He was carrying a violin case. He stopped near the enterance were hundreds of busy commuters were being channeled in and out of the station.

He opened the violin case, took out the violin and carefully placed the open case at his feet in front of him.

Over the course of an hour he played six of the most complex and intricate pieces of classical music ever written.

“Chaconne” Partita No. 2 in D Minor Johann Sebastian Bach

“Ave Maria” Franz Schubert

“Estrellita,” Manuel Ponce

“Meditation de Thais” Jules Massenet

“dour Violin Concerto in G Minor” Max Bruch

“Chaconne” (reprise) Johann Sebastian Bach

During that time’ six people stopped and listened’ including a young boy who force his mother to stop in her tracks.

A few more people tossed coins and notes as the quickly passed by. Once he was finished he packed away his violin and left the station with the $32 dollars he had collected in his case.

The man was Joshua Bell, one of the world’s finest classical musicians. He played each piece on a three hundred year old Stradivarius valued at 3.5 million dollars. A week earlier in Boston’s Symphony Hall, the cheapest seats at his concert cost $100.

This was an exercise sponsored by the Washington Post in to studying perception, priorities and awareness of people going about their daily lives.

It reminds us of how people are so wrapped up in the own lives and how little they take notice of the world around them. It’s also a reminder how difficult it is to interrupt our audience from whatever else they are doing and engage with them.

If six musical masterpieces played to perfection by Joshua Bell can only stop a few people in their tracks and out of their everyday routine, imagine how good your advertising has to be?

Failure is good.

Failure is good.

There is a building under construction near St Pancreas in London and it is somewhat unique in the modern world. It’s the culmination of investment by the UK government and six of the UK’s top scientific institutes to the tune of a billion euro and will operate on an annual budget of 150 million euro.

Its primary purpose is to create a working environment where thousands of scientists and researchers from all different backgrounds and specialties can work togther under the one roof and exchange ideas.

But what will make this building unique is that for the first time since the Second World War scientists will have the freedom to explore new ideas without commercial goals or pressures. But above all they will be allowed the freedom to fail.

If you can remember being taught in science class in school. That all your experiments should be recorded whether they where successful or a failure. This was considered good practice.

Most of the great scientific leaps have been built on failure. This was a process happened for years. If a failed experiment was recorded it could be referred back to later with a fresh perspective. Or others could learn from the failure and see where it went wrong and turn it into a success.

The discovery of penicillin and the microwave, the invention of dynamite, plastic and the pacemaker were all results of experiments that initially had failed.

In the post war period science has changed. Commercial pressures have resulted in the failures being abandoned and forgotten and the successes nurtured and developed. This has left huge gaps in certain fields of science.

At the Crick Institute they are taking a very long-term view. There will be little or no immediate return on the investment and some of the results of this process will take decades.

But by encouraging this way of working and accepting failure is part of the process that in the long term the results could be outstanding and revolutionise science.

We are less forgiving in modern business – including advertising. There is huge pressure to get it right first time and not much flexibility to allow for failure.

Should we learn from the philosophy they are adopting in the Crick Institute? That we work in a way that accepts the role of failure as part of the road to success?

My friend Dave

For two years now I’ve been an avid follower of Dave. He has become a mentor a advisor and a friend of sorts. The funny thing is I have never met him.

I was reading an article on blogging in the Sunday Times and at the end of the piece there was a list of what they thought was the best blogs. And since I work in advertising low-and-behold there was big complement for one blog by Dave Trott.

So I logged on and was immediately hooked. There are anecdotes, experiences, accidents, incidents, quotes moments from history. He even imparts everyday experiences from his private life, as well has dozens of stories from his years working as a copywriter. There are some gems of advice that have been past down from generations of creatives.

He’s a big fan of Bill Bernbach (every creatives mentor) but admires the all thinkers and dreamers who broke the mould and had to fight to get their ideas believed. Darwin, Newton, Plato, Picasso, Hirst, Hitchcock, Spielberg, to name a few.

He loves the fighting spirit of Winston Churchill, Brian Clough, Mohammed Ali and his big sister who once looked an armed mugger in the eye, dared him to nick her handbag and then scared him off.

His blog imparts the importance of creative thinking, being different, being a bit of an  odd ball. But realise the importance of been the rebel, being fearless and never giving up.

Reading his blog is empowering stuff. But it’s not just for creative folk, it’s good advice for having a good attitude to life. So here’s a humorous anecdote below.

When I worked at BMP, the head of Television commuted in from Brighton ever day.

He started reading The Exorcist on the train.

He said he thought it was the most evil book he’d ever read.

In fact, he said it was so evil he couldn’t finish it.

So at the weekend, he went to the end of Brighton Pier and threw it as far as he could.

So I went to the bookshop.

I bought another copy.

Then I ran it under the tap.

And left it in his desk drawer.

For him to find.

You can find Dave’s blog at     http://www.cstadvertising.com/blog/

You can buy his book Creative Mischief  – somewhere online